Frequently Asked Questions

For Practices

Q:
How long will it take me to setup my practice after I purchase IngagePatient?
A.
Less than 30 minutes! Seriously–you’ll be inviting your first patient to join IngagePatient in no time at all!
Q:
Does IngagePatient allow customization of the intake form and will IngagePatient accept the intake form we currently use?
A.
Special orders don’t upset us! We’re here for our clients, we can work from your current intake form or work with you to make updates. Just email us your current intake form and we can get started support@registerpatient.com!
Q.
Are you currently integrated with other Practice Management Systems or Electronic Health Record solutions?
A.
YES! IngagePatient is integrated with a growing list of HIT partners and can work with any medical practice with or without complete integration.
Q.
Is IngagePatient a certified Meaningful Use software product?
A.
IngagePatient has registered and will be tested for Stage 2 Modular Meaningful Use 2014 Edition with Drummond Q3 2013. Stay tuned to celebrate the good news!
Q.
Once I purchase IngagePatient, how can I get my patients to use it?
A.
Practices can invite patients to through bulk-upload your database or individually as they call in to schedule appointments.
Q.
How do I purchase IngagePatient?
A.
Because IngagePatient is a cloud-based, secure platform, our product is offered as Software as a Service (SaaS) model—it’s simple and takes less than 30 minutes.

To get started…

For Health IT Partners

Q.
Should I buy or build a patient engagement solution?
A.
We vote “BUY” and not because we think IngagePatient is the most comprehensive and easily integrated patient engagement solution in the market place. The clock is ticking in terms of Meaningful Use 2, and a relationship with IngagePatient delivers a complete turnkey patient facing solution in a white label format in less than 30 days. Our HIT partners are focused on the practice facing functionality they deliver to clients—we focus on patients, that’s a win/win in our books!
Q.
Is IngagePatient a certified Meaningful Use software product?
A.
IngagePatient has registered and will be tested for Stage 2 Modular Meaningful Use 2014 Edition with Drummond Q3 2013. Stay tuned to celebrate the good news!
Q.
Is IngagePatient all or nothing in terms of features?
A.
IngagePatient is 100% configurable—that’s what makes us different! We understand user experience and technology integration. Because it’s important that each relationship is a perfect fit, IngagePatient allows features to be “turned off” delivering perfect product workflow and integration.